Privacy Policy

1. Cookie categories (three tiers)

We use cookies and similar technologies to operate our website, understand how visitors use it, and measure advertising effectiveness. Cookies are small text files stored on your device. Some cookies are set by us (first-party) and some are set by third parties (third-party) such as analytics and advertising partners.

2. Marketing cookies (mandatory disclosures)

When you allow marketing cookies, we may use advertising technologies to show our educational content to people who are interested in home textiles and to measure whether ads lead to meaningful actions such as reading resources or sending us an inquiry.

3. Consent requirements

We present a cookie consent banner that provides clear choices. Non-essential cookies are not activated unless you give consent. Essential cookies are always active because they are needed for the website to function and to remember your cookie choices.

4. Data Sharing with Advertising Partners

We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:

5. Lead Forms and Contact Requests

When you submit a contact form, request a quote, or register interest in our services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.

6. Google Services and Advertising

This website uses the following Google services:

7. Meta Advertising Services

This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:

8. Prohibited content self-declaration

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full.

9. Landing page integrity statement

The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.

10. Children's privacy

This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at the address in this policy if you believe we have received data from a minor.

11. International data transfers

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.

These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly.

12. User rights (GDPR Articles 15 to 22)

If you are located in the EEA or UK, you have the following rights:

• Access (Art. 15): request a copy of data we hold about you
• Rectification (Art. 16): correct inaccurate or incomplete data
• Erasure (Art. 17): request deletion ('right to be forgotten')
• Restriction (Art. 18): limit how we process your data
• Portability (Art. 20): receive your data in a structured, machine-readable format
• Objection (Art. 21): object to processing based on legitimate interest
• Withdraw consent (Art. 7.3): revoke consent at any time without penalty

To exercise any right, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:

• EU users: https://edpb.europa.eu
• UK users: https://ico.org.uk

13. What data we collect

Depending on how you interact with the website, we may collect the following categories of personal data. Some data is provided directly by you (for example, when you send a message). Other data is collected automatically by the browser and our analytics systems (only when consent is given for non-essential categories).

We do not intentionally collect special category data (for example health or political views). We ask you not to include sensitive information in free-text fields.

14. Legal basis for processing (GDPR Art. 6)

We process personal data only where we have a lawful basis under GDPR. The basis depends on the context and the type of data.

15. Retention periods

We keep personal data only as long as needed for the purposes described in this policy, and then delete or anonymize it. Retention periods may differ depending on the category of data and legal requirements.

16. Policy metadata (required)